Phone Number: +1 408-263-7499

info@zywis.com

We'd love to hear from you.

At ZYWIS, we value every customer and are committed to providing a seamless and enjoyable shopping experience. Whether you have questions about our collections, need assistance with an order, or require support with sizing, shipping, or returns, our customer service team is here to help.

Customer Support

If you are contacting us regarding an existing order, please include your order number and the email address used when placing your order. This allows our team to better understand your request and provide assistance as quickly as possible.

Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Saturday – Sunday
Closed

We aim to respond to all customer inquiries within 24–48 business hours. Response times may be slightly longer during weekends, holidays, or periods of high order volume.

Before Contacting Us

To help us assist you more efficiently, please include the following information whenever applicable:

• Your full name
• Order number
• The email address used for your purchase
• A detailed description of your question or concern
• Photos of the product if your inquiry relates to a damaged, defective, or incorrect item

Providing complete information helps our support team review your request and provide a timely solution.

Our Commitment

At ZYWIS, customer satisfaction is our priority. We are dedicated to providing thoughtful support, clear communication, and reliable service throughout your shopping journey.

Whether you need assistance before placing an order or support after your purchase, our team is always here to assist you.

Thank you for choosing ZYWIS. We appreciate your trust and look forward to providing you with an exceptional shopping experience.